User Agreement

Acceptance of Terms

By accessing or using the VELLANO website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use our services.

Products & Services

We strive to display our products as accurately as possible. However, actual product colors, sizes, or appearance may vary slightly depending on your device or manufacturing updates. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

Pricing

All prices listed on our website are subject to change without notice. We reserve the right to correct pricing errors, inaccurate product information, or typographical mistakes at any time, including after an order has been placed.

Orders

We reserve the right to:

• Accept or decline any order.
• Limit quantities purchased per customer.
• Cancel orders suspected of fraud or unauthorized activity.
• Request additional information to verify an order before processing.

If an order is canceled after payment has been received, an appropriate refund will be processed promptly.

Payment

Customers agree to provide accurate and complete payment information during checkout. Payments are processed securely through trusted third-party payment providers. VELLANO does not store your complete payment details.

Shipping & Delivery

Shipping estimates are provided for convenience only and are not guaranteed. VELLANO is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events beyond our reasonable control. Please refer to our Shipping Policy for complete shipping information.

Returns & Refunds

Returns and refunds are subject to the conditions outlined in our dedicated policies:

• Return Policy
• Refund Policy

By placing an order, you acknowledge and accept those terms.

Intellectual Property

All content on this website, including but not limited to logos, product images, graphics, icons, text, website design, and branding, is the property of VELLANO or its content providers and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt unauthorized access to our systems.
• Upload harmful software or malicious code.
• Interfere with the security or operation of the website.
• Use our content without authorization.

Violation of these terms may result in immediate suspension or termination of access to our services.

Limitation of Liability

To the fullest extent permitted by law, VELLANO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information safely.

Changes to These Terms

We reserve the right to update or modify these terms at any time without prior notice. Any changes will become effective immediately upon publication on this page with an updated Effective Date.

Governing Law

These terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which VELLANO operates.